Refund Policy
At Gocika, we strive to provide our customers with high-quality products and exceptional customer service. We understand that sometimes a purchase may not meet your expectations, and we want to ensure your satisfaction. Please review our refund policy below:
30-Day Money Back Guarantee:
We offer a 30-day money-back guarantee on all purchases made through Gocika. If you are not satisfied with your purchase for any reason, you may request a refund within 30 days of the purchase date. No questions asked.
Eligibility for Refund:
To be eligible for a refund, the following conditions must be met:
1. Your request for a refund is made within 30 days of the purchase date.
2. The product is not used, damaged, or altered in any way.
3. You have a valid reason for requesting a refund, such as technical issues with the product that cannot be resolved by our support team.
How to Request a Refund:
To request a refund, please contact our customer support team at support@CodePlus.com with your order details and the reason for your refund request. Our team will review your request and process your refund within 10 business days.
Refund Process:
Once your refund request is approved, the refund will be issued to the original method of payment used for the purchase. Please note that it may take 10 days for the refund to appear in your account, depending on your payment provider.
Exceptions:
Please note that certain products may not be eligible for refunds, such as:
1. Products purchased with promotional discounts or during special sale events.
2. Products that have been customized or personalized according to your specifications.
3. Services provided by third-party vendors through Gocika.
Contact Us:
If you have any questions or concerns about our refund policy, please feel free to contact us at support@CodePlus.com. Our customer support team is available to assist you with any inquiries you may have.
Changes to Refund Policy:
We reserve the right to update or change our refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on this page.